Incident timeline and postmortem

Incident timeline and postmortem

Jun 14, 2024

Learning from incidents helps you go from just managing them to solving them for good.

And two new Cased features help with that learning: Timeline and AI-Powered Postmortems.

Timeline: Comprehensive Event Tracking

Our Timeline feature records every event from the start of an incident to its resolution. This detailed chronological log provides a view of the incident’s progression, allowing teams to:

  • Identify Key Events: Understand what happened and when, facilitating root cause analysis.

  • Track Actions: Monitor all actions taken by the team, ensuring accountability and clarity.

  • Improve Coordination: Enhance communication among team members with a shared, up-to-date incident history.

AI-Powered Postmortem: Simplifying Documentation

Documenting incidents is often a tedious yet necessary task. Our AI-Powered Postmortem feature transforms this process by leveraging AI to automatically summarize the timeline and generate a comprehensive postmortem template. Benefits include:

  • Efficiency: Reduce the time spent on creating postmortem reports.

  • Consistency: Ensure standardized documentation across all incidents.

  • Insightful Analysis: Gain valuable insights from AI-driven summaries, helping to prevent future incidents.

Get a 15 minute demo of Cased with Ted, co-founder and CEO

© 2024 Cased, Inc. All rights reserved.

© 2024 Cased, Inc. All rights reserved.